Dispatcher

Qualifications
English Required, Spanish a big plus

Experience

• 3+ years of experience dispatching truckers, preferably dry van & reefer
• 2+ years of experience building & managing a dispatching operation & a team of dispatchers
• Experience recruiting, hiring and retaining trucking dispatchers
• Demonstrated experience creating dispatcher training programs
• Self-driven, results-motivated Skills: Must be able to lead and influence others
• Must possess exceptional communication skills
• Must be able to multi-task
• Must be able to work in high pressure situations in a fast paced environment
• Must be proficient in MS Office
• Education: Bachelors degree or equivalent combination of education and/or experience required

Responsibilities

• Primary Purpose and Essential Functions: Lead a fleet of 30+ drivers and manage driver availability to maximize productivity of their fleet
• Routinely review Profit/Loss (P/L) for assigned area and find ways to maximize profitability
• Develop a personal and professional relationship with each Driving Associate that leads to exceptional safety, service, equipment care, fuel performance and retention
• Collaborate with Planner(s) and assign drivers to lanes that best serve both the company and the driver
• Discuss each load and the service expectations with every driver on every plan
• Personally coach each Driving Associate to identify opportunities for
• improvement and actively provide the training/coaching needed to help Driving Associate reach their highest potential and performance
• Proactively communicate with Driving Associate about safety expectations including pre-trip inspections, following distance, and route conditions
• Ensure payroll accuracy for assigned drivers
• Provide timely and meaningful in-person reviews for each Driving Associate
• Track freight to its final destination to ensure on time delivery
• Work closely with sales and account teams to ensure customer has most current information
• Maintain a positive work atmosphere by acting and communicating in a manner which facilitates the success of business operations in order to meet
• company demands and expectations and perform other duties as assigned by leadership
• Proactively work to assist others in achieving the organization’s objectives